Privacy Policy

At Rent Bike Playa Meloneras we process your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). This policy explains what data we collect through https://rentbikeplayameloneras.com/, what we use it for and what rights you have.

1. Data controller

• Owner: Angelo Pinizzotto (trading name: Rent Bike Playa Meloneras)
• NIE (tax ID): Y4331589J
• Address: Sunset Beach, Local 112, 35100 Playa Meloneras (San Bartolomé de Tirajana, Las Palmas), Spain
• Phone: +34 928 509 373
• Email: info.rentbikeplayameloneras@gmail.com
• Website: https://rentbikeplayameloneras.com/

We have not appointed a Data Protection Officer because the law does not require one for our activity.

2. What data we process, why, and on what legal basis

We only collect the data needed for each purpose. These are the processing activities carried out through the website:

a) Contact form and email

• Data: the details you enter in the form (such as your name and email address) and the content of your message.
• Purpose: to handle and answer your enquiry.
• Legal basis: your consent (Art. 6.1.a GDPR) or steps taken at your request before entering into a contract (Art. 6.1.b GDPR).
• Retention: for as long as needed to handle your enquiry. Afterwards, the data is kept blocked for the limitation periods of any possible liabilities.

b) Bike booking and rental

• Data: name, phone number (with country code), email address, whether you have rented with us before, chosen bike, pick-up and drop-off dates and times, frame size, pedal system, body measurements for bike fitting, extras you request (clothing, bottles, optional damage insurance) and any comments you add.
• Purpose: to manage your booking, prepare and fit the bike, formalise the rental and deal with any incidents.
• Legal basis: performance of the rental contract to which you are a party (Art. 6.1.b GDPR).
• Retention: for the duration of the contractual relationship and afterwards for the periods required by tax and commercial law (generally between four and six years).
• Payment: online booking does not require advance payment. You pay when you collect the bike, so this website does not collect your bank card details.

c) Legal obligations

• Data: invoicing data and the data needed to meet tax, accounting and consumer-law obligations.
• Legal basis: compliance with a legal obligation (Art. 6.1.c GDPR).

d) Commercial communications

We do not send advertising or newsletters without your prior and express consent. If we ever do, you will be able to unsubscribe at any time.

e) Browsing and cookies

When you visit the website, technical data such as your IP address, browser type or pages visited may be processed, and cookies may be used. Details are in our Cookie Policy. You can accept, reject or configure non-essential cookies at any time.

3. Recipients of your data

We do not sell your data or share it with third parties for their own purposes. We only disclose it when necessary to provide the service or when the law requires it:

• Service providers (data processors) that help us run the website and the business, under confidentiality and data protection agreements: web hosting, technical maintenance, email (Google) and the service that displays reviews (Trustindex).
• Insurers, only if you take out the optional damage insurance and it is necessary to manage it.
• Public authorities, courts and law enforcement, where a legal obligation requires it (for example, the Spanish Tax Agency).

4. International transfers

Some providers, such as Google, may process data outside the European Economic Area, in particular in the United States. These transfers rely on the EU–US Data Privacy Framework or, failing that, on the standard contractual clauses approved by the European Commission, so your data keeps an equivalent level of protection.

5. Your rights

You can exercise the following rights over your data at any time:

• Access: find out what data of yours we process.
• Rectification: correct inaccurate or incomplete data.
• Erasure: ask us to delete your data when it is no longer necessary.
• Objection and restriction: object to a processing activity or ask for it to be restricted.
• Portability: receive your data in a structured, commonly used format.
• Withdrawal of consent, where processing is based on it, without affecting processing carried out before.

To exercise them, email info.rentbikeplayameloneras@gmail.com stating the right you wish to exercise and attaching a copy of your ID. We will reply within one month at most.

If you believe we have not handled your data properly, you can lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es, or with the supervisory authority of your country of residence.

6. Minors

We rent children’s bikes, but bookings are made by parents or legal guardians. We do not knowingly collect data from children under 14 without the consent of their parents or guardians. If you believe a child has given us data without that consent, contact us and we will delete it.

7. Accuracy and security

You confirm that the data you provide is true and agree to tell us about any change. We apply appropriate technical and organisational measures to protect your data against loss, unauthorised access or misuse. We do not make automated decisions or build profiles with your data.

8. Third-party services and links

The website embeds a Google Maps map, displays Google reviews through the Trustindex service and links to Facebook, Instagram, Strava, Google and Tripadvisor. When you use those services, their providers may process data under their own privacy policies, for which we are not responsible. We recommend reading them before interacting with those services.

9. Changes to this policy

We may update this policy to reflect legal changes or changes in our activity. The current version is always the one published on this page.

Last updated: 8 November 2026.