Everything you need to know

Booking & reservations

Yes, we strongly recommend booking your bike in advance, especially during the high season.

This guarantees bike availability and allows us to prepare it in the correct size and adjust it before you arrive.

Pre-booking also makes the pick-up process faster, so your bike will be ready when you get to our shop.

Reservations can only be made online via our website or directly in the shop.

The minimum rental period is 1 day (09:00–18:00).

Unfortunately, we do not offer hourly rentals. All bike rentals are charged on a full-day basis.

We offer a carefully selected fleet of high-quality bicycles.

All pricing details are available in our online catalogue, with options tailored to different riding styles and performance needs.

Yes. We offer both short-term and long-term bike rentals.

Whether you’re staying in Gran Canaria for a few days, a week, or several weeks, we have flexible rental options to suit your needs.

The longer the rental period, the lower the daily rental rate, making long-term rentals excellent value.

Yes, provided the bike has not already been reserved by another customer.

If you would like to extend your rental, please contact us as early as possible by phone or visit our shop. Please have your name, booking number, or return date ready.

We will check the bike’s availability and do our best to extend your rental.

If the bike has already been reserved by another customer, unfortunately an extension may not be possible.

Additional rental days must be paid before the extension is confirmed.

Yes. If you need to cancel or change your reservation, please let us know as soon as possible.

We do not require any advance payment to reserve a bike.

The only thing we ask is that, if you are unable to collect your bike, you let us know in advance so we can make it available for other customers.

We appreciate your cooperation.

Choosing the correct bike size is essential for a comfortable ride.

On each bike page of our website, you’ll find a sizing guide with the recommended rider height for every frame size, along with an illustration showing how to measure A, B2 and C on your own bike.

For the best bike setup, please provide:

Your height
Measurements A, B2 and C
Your pedal system
Our mechanics will adjust the bike before you arrive so it’s ready to ride when you collect it.

If you’re unsure which size to choose, just contact us—we’ll be happy to help.

Payment, deposit & insurance

Payment is made when you collect your bike.

We accept cash and most credit and debit cards.

Please note: we do not accept American Express.

No. We do not require a security deposit.

However, you are responsible for the bike during the rental period.

In the event of theft or serious damage, you may be held liable for the cost of the repair. We recommend checking whether your travel or personal insurance provides coverage for bicycle damage or theft.

No. Our bikes are rented without insurance by default.

Optional damage insurance is available for €5 per day.

The insurance covers accidental damage to the bike up to €500. If the repair cost exceeds €500, the customer is responsible only for the amount above €500.

In the event of a total loss of the bike, the customer is responsible for the replacement value of the bike, with the first €500 covered by the insurance.

The insurance does not cover:

Theft
Vandalism
Damage caused to third parties

If the bike is stolen, the insurance does not apply and the customer is responsible for the replacement value of the bike.

No. Rental bikes are not insured against theft, as this type of insurance is not available for commercial rental bikes.

Location, pick-up & return

Our opening hours vary depending on the season.

Winter Season (October 1st – April 25th)

Open every day
09:00 – 18:00

Summer Season (April 26th – September 30th)

Monday – Friday
09:00 – 13:00 / 16:00 – 18:00

Saturday
09:00 – 13:00

Sunday Closed

Rent Bike Playa Meloneras is located inside the Sunset Shopping Centre, at beach level, next to Casa Serafín Restaurant and Gordillo Supermarket.

If you’re arriving by car, paid underground parking is available at the shopping centre. Free public parking is also available on Calle Mar Caspio, just a few minutes’ walk from the shop.

You can park in the paid underground car park at the Sunset Shopping Centre, just a short walk from our shop.

Alternatively, free public parking is available on Calle Mar Caspio, only a few minutes’ walk away.

Your bike will be ready for collection from 09:00 on the first day of your rental.

Please bring:

Your ID or passport
Your booking confirmation
The address of your hotel or accommodation in Gran Canaria
3.6 Can I pick up my bike the evening before my reservation date?

No. Bikes are available for collection from 09:00 on the first day of your rental.

Unfortunately, we cannot offer collection the evening before, as each bike must be returned, cleaned, inspected, serviced and prepared before it is ready for the next customer.

No. All bikes must be collected and returned to our shop.

This allows us to adjust the bike to your measurements, complete the rental agreement, process the payment, and ensure your bike is ready to ride.

Yes. If you are collecting or returning a rental bike, you are welcome to leave your luggage or bike bags at our shop during the day.

Storage space is limited and is available only for our rental customers.

Please note that all luggage and personal belongings are left entirely at the owner’s risk. We recommend that you do not leave valuables, passports, cash, or electronic devices in your luggage.

You must return your bike by 18:00 at the very latest on the last day of your hire period, as our store closes at 18:00.

Please don’t ruin someone else’s holiday by being late — our mechanics need time to prepare the bike for the next customer.

Please return your bike by the agreed return time on your rental agreement.

If you expect to be late, please contact us as soon as possible.

Late returns may affect the next customer’s reservation. If the bike is returned after the agreed return time without prior approval, an additional rental day will be charged at the standard daily rate for your bike.

This policy helps us ensure that every customer receives their bike on time and in perfect condition.

Yes. However, we are unable to refund unused rental days, regardless of the reason, including bad weather or changes to your plans.

No. Rentals are based on daily use:

• Pick-up: from 09:00
• Return: before 18:00

We do not offer 24-hour rentals.

Bike setup & equipment

Your rental includes:

Helmet
Lights
Pump
Lock
Spare inner tube
You are also welcome to bring your own saddle or pedals, and we will install them free of charge. Please let us know in advance.

Yes. We encourage you to send your bike measurements in advance so we can adjust your bike before you arrive.

This also helps speed up the pick-up process.

Yes, we confirm that it is possible to install your own saddle free of charge.

Please let us know in advance whether your saddle has round or oval rails, and whether they are made of carbon or metal, so we can ensure we have the correct clamp for installation.

We offer:

Flat Pedals

Shimano SPD MTB

Shimano SL Road

Look Keo

If you use a different system, please bring your own pedals and we will install them.

Please bring your own shoes and cleats.

We do not have cycling shoes available for rent.

Family & children's bikes

No.

We do not offer child seats.

However, we do rent children’s bikes.

Bike storage

Yes. We offer a secure bike storage service for cyclists who regularly visit Gran Canaria and prefer not to travel with their bike every time.

You can store your bike for a minimum of 1 week and up to 1 year.

💰 Save money

Avoid airline bike transport fees (typically €120–€150 each way).
No need for larger vehicles or special airport transfers for your bike case.

⏱️ Save time

No more packing and unpacking your bike before every trip.
Skip waiting for oversized luggage at the airport.
Arrive and start riding sooner.

🛡️ Keep your bike safe

Reduce the risk of damage during air travel.
Your bike is stored securely until your next visit.

We provide a padlock to secure your bike.

You keep the only key throughout the storage period.
Your bike cannot be accessed or used by anyone while it is in storage.
To collect your bike, you must bring your key, as we cannot unlock the padlock.
Bike drop-off and collection are available during our normal opening hours only.
Your bike will not be prepared and ready to ride when you collect it. You will need to unlock it and prepare it before your ride.

Storage Period Price
1 week €15
2 weeks €25
1 month €35
2 months €60
3 months €80
6 months €140
12 months €250
A 12-month storage plan costs approximately €20.80 per month, making it an excellent value compared with travelling with your bike several times a year.

During your rental

Before starting your ride, please make sure that:

Your saddle height is comfortable.
Your tires are properly inflated.
The brakes are working correctly.
You have your helmet, lock, pump and spare inner tube.
You have enough water, food and a fully charged phone.
You have checked the weather forecast, especially if you’re riding into the mountains.

If you notice anything unusual with the bike before you leave, please let us know and we’ll be happy to help.

For a safe and enjoyable ride, we recommend bringing the following essentials:

🧥 A lightweight windproof or waterproof jacket (weather can change quickly in the mountains)
🥤 Plenty of water
🍫 Food or energy bars for longer rides
🧴 Sunscreen
🪪 A copy of your passport or ID
💶 Some cash, as not all cafés or small shops accept card payments
📱 A fully charged mobile phone
Being well prepared will help you enjoy your ride safely and deal with unexpected situations along the way.

Please keep the bike inside your hotel room or apartment whenever possible.

Never leave it unattended outside, even if it is locked.

If you are unsure, please check with your accommodation that secure bike storage is available.

Whenever you leave your bike unattended, even for a few minutes, always use the lock provided.

For better security:

Lock the frame to a solid, fixed object.
Avoid leaving the bike in isolated or poorly lit areas.
Never leave the bike unlocked, even for a short stop.
Do not leave valuables or removable accessories attached to the bike.
Please note that no lock can guarantee complete protection against theft. Whenever possible, keep the bike with you or store it inside your hotel or apartment.

You are responsible for the bike throughout the rental period, so please take every reasonable precaution to keep it safe.

Yes. According to Spanish law, wearing a helmet is mandatory when riding outside urban areas.

A helmet is included in the rental price.

Can someone come and pick me up if I have a problem during my ride?

Yes. If a mechanical problem prevents you from continuing your ride, we offer an emergency assistance service.

Please call us on +34 928 50 93 73 and send us a WhatsApp message with:

Your name or booking number
A photo of the problem
Your current Google Maps location
We will do our best to assist you as quickly as possible.

Please note: Our assistance vehicle can only access public roads. We cannot provide recovery from mountain trails, dirt tracks, beaches, or any other off-road areas. If you are off-road, you must first reach the nearest accessible public road and send us your updated Google Maps location.

If you have an accident, please contact us as soon as possible. We will advise you on the best course of action.

The renter is responsible for any damage caused to the bike during the rental period. Repair or replacement costs may apply, depending on the extent of the damage and the insurance selected.

We also recommend that all riders have appropriate travel or cycling insurance covering accidental damage.

No. Our city bikes, road bikes and e-bikes are designed for paved roads and cycle paths only.

Only our mountain bikes (MTBs) may be used off-road.

Riding on beaches, sand, dirt tracks, gravel roads or any unsuitable terrain with a city bike, road bike or e-bike is strictly prohibited.

Returning a bike covered in sand or excessively dirty may result in a €20 cleaning fee. Any damage caused by riding on unsuitable terrain is the renter’s responsibility, and repair or replacement costs may apply.

Before returning your bike, please remove all your personal belongings, including your GPS device, bike computer, bottles, and any other personal accessories.

Please return the bike during our normal opening hours and no later than the agreed return time shown on your rental agreement.

One of our mechanics will carry out a quick inspection of the bike.

If you noticed any mechanical issue or experienced a problem during your ride, please let us know. Your feedback helps us prepare the bike safely for the next customer.

Cycling in Gran Canaria

Gran Canaria is one of Europe’s best year-round cycling destinations, with a mild climate and more than 300 days of sunshine each year.

Every season offers excellent riding conditions:

October to April: Pleasant temperatures and ideal conditions for long rides and mountain climbs.
May to September: Warmer weather, making early morning rides the most comfortable, while the mountains remain cooler.
Our shop is located in the south of the island, the sunniest and driest area of Gran Canaria, making it an excellent base for cycling all year round.

If you plan to ride into the mountains, we recommend bringing a lightweight windproof jacket, as temperatures can be much cooler at higher elevations and during long descents.

Yes. The section of the GC-500 between Tauro and Puerto de Mogán has been closed for approximately 8 years due to a landslide and it is not possible to cycle through.

To reach Puerto de Mogán, we recommend taking the Línea Salmon ferry from Puerto Rico, which also carries bicycles.

Please do not use the motorway as an alternative. Cycling on the motorway is prohibited, dangerous, and the police regularly carry out checks. Riders who break the rules may receive a fine of approximately €200.

The easiest and safest way to reach Puerto de Mogán by bike is to take the Línea Salmon ferry from Puerto Rico.

📍 Ferry terminal: https://maps.app.goo.gl/FE2ZspeWgGAJe9gb7

The ferry operates approximately every hour, bicycles are welcome on board, and the fare is around €7 per person (please check the latest timetable and prices before travelling).

This is also the best option when cycling between Puerto de Mogán and Tauro, as it avoids the section of the GC-500 closed by the landslide.

Please do not use the motorway. Cycling on the motorway is illegal, extremely dangerous, and riders may be fined approximately €200.

There are many fantastic routes you can ride directly from our shop, suitable for all fitness levels and riding preferences.

Visit our Strava profile to explore our favourite rides and find the route that best matches your fitness level.

Whether you’re looking for an easy coastal ride or a challenging mountain climb, Gran Canaria has something for everyone.

Yes. We provide GPX routes for some of the best rides in Gran Canaria.

Visit our Strava profile to explore the routes and download the GPX files.

Here’s the direct link:
https://www.strava.com/rentbikeplayameloneras

There isn’t a single «best» route — it depends on your fitness level and the type of ride you’re looking for.

Gran Canaria offers everything from scenic coastal roads to world-famous mountain climbs. Whether you prefer an easy ride or a challenging day in the mountains, you’ll find a route to suit your ability.

Visit our Strava profile to discover our favourite routes and choose the one that’s right for you.

Gran Canaria is famous for its spectacular climbs, offering routes for every fitness level.

Some of the island ‘s most popular climbs include Pico de las Nieves, Ayacata, Fataga, Soria, Mogán and Los Azulejos.

Visit our Strava profile to explore these climbs, compare distances and elevation gain, and download the GPX routes that best suit your ability.

Absolutely. Gran Canaria offers a wide variety of routes, from flat coastal roads that are ideal for beginners to challenging mountain climbs for experienced cyclists.

For beginners, we recommend the Ayagaures Valley, a quiet, scenic route with very little traffic. Another great option is the coastal road from Meloneras to Taurito and back, offering beautiful sea views and a relatively easy ride.

Visit our Strava profile to explore our recommended routes and find the perfect ride for you.

Gran Canaria enjoys one of the best year-round climates for cycling, with mild temperatures and over 300 days of sunshine each year.

The south of the island, where our shop is located, is generally warmer and drier, making it an excellent base for riding in every season.

If you are planning to ride to Pico de las Nieves or other mountain areas, we always recommend bringing a lightweight windproof jacket and arm warmers for the descents. Weather conditions in the mountains can change very quickly, even on sunny days.

Before setting off, we also recommend checking the weather forecast, especially if you plan to ride into the mountains.

Gran Canaria has plenty of great cafés and restaurants popular with cyclists. Here are some of our favourites:

Ayagaures – La Cuevita Ayagaures
https://maps.app.goo.gl/UzzHBoVoYVQoKMw3A
Soria – Restaurante Casa Fernando
https://maps.app.goo.gl/JpD4dG2W1UkLsGY46
Ayacata – Bar La Candelilla
https://maps.app.goo.gl/KNsUftkLEG1rqrrF9
Tejeda – Dulcería Nublo
https://maps.app.goo.gl/rdi37gLnLWFMovXR8
Santa Lucía – Restaurante Mirador Santa Lucía
https://maps.app.goo.gl/v7khszkdhFX5ZH6SA
Fataga – Restaurante El Labrador
https://maps.app.goo.gl/Csc5WEh1J9qqG7Rq6
Playa del Inglés – Tipsy Hammock Bar
https://maps.app.goo.gl/xXMTJJN4z1mc2vrz5
Please check the opening hours before your ride, as they may vary depending on the day or season.

We regularly update this list with our favourite cyclist-friendly stops across the island, so be sure to check back before your next ride.

We do not recommend refilling your water bottles from public taps.

For your safety, we always recommend buying sealed bottled water, which is widely available in supermarkets, cafés and shops throughout the island.

Without a doubt, the most spectacular viewpoint in Gran Canaria is Pico de las Nieves.

From the summit, you can enjoy breathtaking panoramic views across almost the entire island. On clear days, you can even see Mount Teide on the neighbouring island of Tenerife.
It is one of the highlights of any cycling trip to Gran Canaria and a climb that every cyclist should experience at least once.

Bus drivers are not obliged to take your bike on the bus. However, some drivers do allow it.

There is a dedicated cycle path in the Maspalomas area, running as far as Bahía Feliz.
However, most cycling routes in Gran Canaria take place on public roads, including main roads and quieter secondary roads.
Road cycling on the island is renowned for its scenic mountain routes and well-maintained roads, making it one of Europe’s most popular cycling destinations.

Still need help?

If you can’t find the answer you’re looking for, we’re here to help.
Please feel free to contact us by:

📞 Phone: +34 928 50 93 73
📧 Email: info@rentbikeplayameloneras.com

Our team will be happy to answer your questions, help you choose the right bike, and provide any additional information you may need before or during your stay in Gran Canaria.

We look forward to welcoming you to Rent Bike Playa Meloneras and wish you a fantastic cycling experience on our beautiful island.

Need help?

We are here to help!

Email us

Send us a message and we’ll get back to you as soon as possible.

Find us

Check our shop on Google Maps.

© 2026 Rent Bike Playa Meloneras. All rights reserved.